Supplier Return
Seamless Supplier Returns for Defective and Unusable Stock
Return expired, defective, or mismatched stock back to your suppliers with full traceability, condition verification, and optional stock exchange with streamlined and secure.
What is Supplier Return?
Supplier Return is a feature in the Supply Management module that allows you to return unusable stock, such as defective, expired, mismatched, or oversupplied items back to the original supplier. You can request stock exchanges, attach return notes, and upload delivery proof, all within a controlled workflow. Supplier Return gives your team a structured way to manage reverse logistics efficiently and transparently.
Instant Access
Secure Tracking
Key Features
Comprehensive return management built for modern supply chains. From reason-based eligibility and approval workflows to real-time tracking, exchanges, and controlled stock placement.
Reason-Based Return Eligibility
Only items marked as defective, expired, mismatched, or oversupplied can be returned, ensuring clear criteria for supplier returns.
Flexible Approval Setting
Returns can be configured to require approval workflows or be processed automatically, depending on your policy.
Optional Immediate Placement
Replacement stock can be placed immediately during the return process or held for later placement, maintaining full control.
Stock Verification on Request
Stock must be verified before submission. Either by scanning the TAG or selecting manually for non-tagged items.
Exchange Stock Request
Optionally request replacement stock from the supplier during return request, with detailed notes for clarity.
Push Exchange Reception Handling
Replacement items (if any) are recorded using the same method as regular reception, including batch number, production date, expiration date, and quantity.
In Transit & Delivery Tracking
Track items as they are shipped back to the supplier, and log supporting documents like delivery notes and shipment records.
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Use Cases in Real World
See how different industries leverage our borrowing system to streamline operations and improve accountability
Manufacturing
Return malfunctioning components or raw materials that don’t meet specs to suppliers, and request immediate exchange to avoid production delays.
Healthcare
Send back expired or damaged medical supplies with full traceability, ensuring regulatory compliance.
Retail & FMCG
Manage overshipments or items that are near-expiry efficiently before they impact inventory value.
Business Benefits
Transform your asset management with measurable business impact and immediate ROI.
Clearer Warehouses
Reduce clutter by removing unusable stock promptly.
Faster Replacements
Ensure timely replacement for critical inventory.
Fewer Errors
Reduce mistakes in the return process.
Stronger Accountability
Improve supplier responsibility with transparent documentation.
Lower Losses
Minimize financial impact from defective deliveries.
Streamline Your Return Process Today
Ensure defective and excess stock is returned quickly, verified properly, and recorded accurately. All in one system.
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