Fixed Asset Management Feature

Repair Ticketing

Track Every Fix, Every Cost, Every Decision.

Damaged assets shouldn’t disrupt operations. With Repair Ticketing, you can manage the full lifecycle of repair. Log the damage, assign repair to internal teams, vendors, or claim warranty, record the result, and decide what’s next: fix again or mark as permanently damaged for disposal.

Core Feature

What is Repair Ticketing?

Repair Ticketing is a centralized workflow to manage damaged fixed assets. Assign repairs, track progress, log documentation, and ensure every fix is cost-effective and accountable.

Enhanced with Self-Service Borrowing - allowing authorized users to borrow available assets directly, without waiting for admin processing.

Instant Access

Secure Tracking

Powerful Feature

Key Features

Comprehensive repair management tools built for modern organizations. From linked repair requests and detailed damage logging to flexible methods, approvals, and full documentation.

Linked Repair Requests

Repair requests linked to fixed asset records

Permanent Damage Marking

Mark asset as permanently damaged for follow-up disposal

Custom Approval Flows

Customizable approval flow for repair and post-repair decisions

Repair Outcome Tracking

Record repair result: successful or failed

Flexible Repair Methods

Assign repair method: internal, third-party, or warranty claim

Repair Documentation Hub

Upload documentation, repair notes, and cost breakdown

Retry Failed Repairs

Retry failed repairs using different methods

Detailed Damage Logging

Log damage details with photos, descriptions, and timestamps

Real Application

Use Cases in Real World

See how different industries leverage our borrowing system to streamline operations and improve accountability

Office printer repaired internally and returned to service

Surveillance camera repaired via warranty after water damage

Meeting room projector failed repairs, then marked permanently damaged

Field tablet sent for third-party repair with additional spare part cost

Asset warranty repair rejected, then resubmitted using internal IT support

Business Benefits

Transform your asset management with measurable business impact and immediate ROI.

Reduce Asset Downtime

Repair Accountability

Track Repair Costs

Warranty Claim Management

Repair History Insights

Repair-to-Disposal Flow

Never lose track of your broken assets again.

Centralize your repair process, reduce downtime, and make informed decisions right from the Repair Ticketing dashboard.

Garis Fade

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